Your back office, on autopilot. You stay the boss.
Ops Bench builds the back office your business never had time to hire. Every call answered, every lead followed up, every invoice chased. You approve every email, post and price before it goes out.
Ready now: Missed-call recovery · Website clean-up · Remote, worldwide
Ops
Sales
Tech
Marketing
Finance
Founder experience
10+ years building websites and business systems. Now we run our own company on what we build.
Our founder has spent over a decade building sites, stores and back-office systems for e-commerce brands, healthcare and hospitality businesses, and service companies. Ops Bench runs on the same system we build for you: our own CRM, booking page, client pages, AI agents and phone line. The numbers below are his freelance record, not agency results.
10+
Years building websites and systems
120+
Projects delivered as a Top Rated freelancer
100%
Job Success Score on Upwork
Works with
Shopify
Stripe
Twilio
Google Workspace
Slack
QuickBooks
Cloudflare
Claude
OpenAI
WHAT WE DO
Five departments. One back office. You stay the boss.
Ops, Sales, Marketing, Finance and Tech. AI does the busywork in each one, every day. It drafts, you approve with one click. It all runs on accounts you own, so there’s no stack of subscriptions and no lock-in. We’re a remote team and work with businesses anywhere.
Your back office
Built once, owned by you
You approve
Nothing new goes out without your OK
Ops
Sales
Marketing
Finance
Tech
Ops
Sales
Marketing
Finance
Tech
Ops
Sales
Marketing
Finance
Tech
Ops
Sales
Marketing
Finance
Tech
Home services & trades
Online stores & brands
Clinics & healthcare (coming next)
Home services & trades
Online stores & brands
Clinics & healthcare (coming next)
Home services & trades
Online stores & brands
Clinics & healthcare (coming next)
Home services & trades
Online stores & brands
Clinics & healthcare (coming next)
SERVICES
Start where it hurts most.
Add the next department later.
Every client starts with a free 20-minute quick scan, then an Automation Audit. We build one department at a time, so you see it work before you add more.
Automation Audit
One to two weeks to find where your time and money leak, and a fixed quote for each fix. From $500, credited toward a build.
Ops: never miss a customer
Missed-call recovery, an AI receptionist, booking and reminders. Every caller gets an answer, even when you’re up a ladder.
Sales: every lead followed up
New leads researched, first replies drafted for you to approve, follow-ups sent on time, and every lead in one simple CRM you own.
Marketing: show up every week
Social posts and a newsletter drafted from your real work, review requests after each job, and a plain monthly report. You approve every post.
Finance: get paid faster
Invoices out on time, polite reminders on overdue ones, receipts captured and a weekly cash snapshot. Your accountant still files.
Tech: Website clean-up
Forms in one place, orders and stock that update themselves, slow and broken pages fixed, weekly numbers by email. Shopify, WordPress or custom.
Custom business apps
One app built around how you work: replace paper, cut overlapping subscriptions, and keep everything in one place. Sold when an Audit shows the need.
how we work
Quick scan
A free 20-minute call. You tell us where the week goes. We point to the biggest leak and say if an Audit is worth it.
Audit
In 1–2 weeks we map your tools, paper and missed work, then give you a fixed quote for each fix.
Build
One department at a time, on accounts you own. You see each piece work before we add the next.
You approve
AI drafts the emails, posts and prices. They wait in one Approvals list until you OK them. Your team gets a walkthrough and plain-English docs.
Care
Optional, from $300/mo: we watch it, fix it and improve it every month.
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Pricing
Start with a free 20-minute quick scan.
Then an Audit, then one department at a time. Every build gets a fixed price before we start.
Audit
From $500
1–2 weeks. Credited toward a build signed within 30 days.
Map of your tools, paper, and missed work- A plain-English report
- A fixed quote for each fix
Missed-call recovery
$1,500 + $300/mo
For trades and home services. $1,500 setup, then $300 a month.
- Every missed caller gets a text back
- The job gets booked
- You get told who called
AI receptionist
From $2,500 + $500/mo
The step up from missed-call recovery. Answers when your team can’t.
- Answers your calls, says it’s an AI, and knows your business
- Takes the details and books the job
- Passes urgent calls to a person and sends you a summary
Care: From $300/mo. We watch it, fix it, and improve it every month. Cancel anytime.
Prices in USD. Canadian clients can pay in CAD. You pay phone, AI and payment fees directly, on your own accounts. Sales, Marketing, Finance and the AI receptionist have their starting prices on each department’s page.
Resources
Guides and ideas
Plain-English guides on automation, AI tools, and cutting busywork in your business.
Find the biggest leak first. Then fix it.
Book a free 20-minute quick scan. Tell us where your week goes, and we'll point to the biggest leak. If an Automation Audit is worth it, we'll say so. If it isn't, we'll say that too.